Ookalkar, A.D.; Joshi, Anil G.; Ookalkar, Dhananjay S. - In: International Journal of Quality & Reliability Management 26 (2009) 8, pp. 817-830
Purpose – The quality of haemodialysis process is a prime concern in renal care. This study, carried out at one of the … needing special attention, to improve process quality and ensure better patient welfare. Design/methodology/approach – The … the period: July‐December 2008. Findings – Adopting proper checklists for work monitoring, providing training to enhance …