This paper applied data envelopment analysis with slacks-based measure and metafrontier analysis to assess the operational efficiencies and technology gap ratios of the resorts and boutique hotels of Thailand’s hotel chain in Chiang Mai and Phuket. Data were from 14 hotels in Chiang Mai and 34...

This paper aims to assess the operational efficiencies and technology gaps in hotel and guesthouse business in Thailand. The study classified the hotels and guesthouse into five groups with distinctive levels of operational technologies. A meta-frontier analysis is applied to evaluate the...

This study assesses the impacts of nine major crisis events during 2001-2009 on the declining number of foreign tourists in Thailand. The SARIMA with intervention models and X-12-ARIMA are applied. The results show that each of the crises gave different effects on the number of tourists...

This paper aims to benchmark the performance and operational efficiency of spas by using key performance indicators. Data Envelopment Analysis (DEA) method with SBM super-efficiency model has applied to evaluate the operational efficiency of 21 spas which consist of 7 day spas and 14 hotel and...

The examining the tourism-led growth hypothesis (TLG) in the case of Thailand, using Johansen approach, ARDL bounds test, and Granger causality test under two different time periods. The first period, 1960-1979, is the era of product development while the second period, 1980-2012, is the result...