This research examines the individual and combined effects of internal integration (II) and external integration (EI) on product innovation. Two combined effects—balanced integration and complementary integration—are examined. Based on ambidexterity theory, the combined effects of II and EI...

Attempts to introduce a quality measurement scheme (QMS) that is able to assess the immediate feedback of customers globally in real time, followed by a data mining process, which is an interactive process that involves assembling the data into a format conducive to producing a...

Purpose – The purpose of this paper is to examine the relationships between product‐ and store‐related attributes of eco‐fashion and fashion consumers’ eco‐fashion consumption decisions; and if such relationships are subject to the price premium level of eco‐fashion....

In today’s volatile business environment, whether a company is able to compete in the local and global arena depends heavily on how effective the company can build up the partnership synergy with their business counterparts. Indeed, it is important that companies are able to monitor...

Purpose: The purpose of this paper is to provide empirical evidence regarding the relationship between the level of comprehensiveness of a performance measurement system (PMS) and its respective organizational effectiveness. The extant literature has highlighted that a PMS may successfully...

Purpose: With more than half of customer-experienced disruptions attributed to first-tier suppliers, supplier resilience (SRES) is fundamental to the resilience of the supply chain. However, little is known about the relational aspects that engender SRES, from the purview of the supplier. The...