describes stakeholder mapping and analysis, and process and quality management. In turn, it sheds light on how to deal with … organizational processes. The book then introduces readers to result measuring and performance management, followed by organizational … management as further important capabilities of excellent organizations. Best practices in corporate social responsibility and …

In the article are elaborated several results of research project VEGA No. 1/0229/08 Perspectives of quality management … the quality management in the industrials companies was the goal of the project. The basis for elaboration of proposals … was analysis focused on fulfilment of elementary quality management requirements in the business practice in Slovakia. …

separated from all others quality management activities is not god solution. The name of EFQM Excellence Model should be … replaced with Quality Management Model. Research limitations/implications: This paper present findings mainly based on practice … implications: The three styles of quality management (improvements to reach demands, improvements to reach expectations …

principles of quality management in organizations in the Slovak Republic. This survey was conducted in the research project VEGA … No. 1/0229/08 Perspectives of quality management development in coherence with requirements of Slovak republic market …. Results from the survey were the basis for proposals to improve the quality management in Slovak industrial organizations …

Total quality management (TQM) is often considered a vital antecedent of a firm's performance. However, not much is … future research. …