Affect regulation matters in organizations, but research has predominantly focused on how employees regulate their … regulation based on distinct motives and investigate their implications for performance-related outcomes. We develop a framework … and measure for distinct types of motivated affect regulation at work, comprising hedonic affect regulation (motive to …

firm subject to regulation in service price or wait time, or jointly finance, own, and run a service system with the firm … unobservable M/M/1 queue. The interaction between the government and firm under regulation is modeled as a game. We consider two … practically motivated regulation instruments, i.e., price and wait time, and two types of interaction, i.e., sequential move (when …