Purpose – Previous research has demonstrated the importance of emotion recognition ability in negotiations and leadership, but scant research has investigated the role of emotion recognition ability in service contexts. The purpose of this paper is to propose and test a compensatory model in...

Purpose Informational use of social media facilitates political engagement. Yet, there is also evidence of the perils of frequent political engagement in misinformation propagation. This study aims to examine the association between online political engagement, perceived exposure to...

Purpose – The aim of this paper is to evaluate the human capital and social capital of managers and the influence of these attributes on the performance of small and medium-sized Portuguese companies. Design/methodology/approach – The structural modeling approach was applied to a sample of...