The object of this paper is to show how – normally separate practices - can be linked together to support the performance management system in a balanced scorecard framework. The monitor and learn of the strategy evaluation and the feedback process is important for the company to be on track....

Measuring project management performance is complex and requires tools to capture the dynamic nature of the processes involved. Since the conception of system dynamics in the 1950s, the method has been used to solve complex projects. Project management possesses dynamic characteristics that...

Purpose The purpose of this paper is to shed light on improving value creation from intellectual capital (IC) through reducing causal ambiguity and finding effective IC interventions. Design/methodology/approach First, several guiding rules demonstrating the contribution of system dynamics (SD)...

The purpose of this paper is to study the impact of development of skilled work force through investment in training, welfare, working conditions, and wages on the logistics performance index. It also discusses the effect of skilled labour on logistics cost, logistics time, reliability,...

Part I -- Chapter 1. Framing the Institutional Complexity of Public Administration: Coexisting Performance Regimes in Contemporary Governance -- Chapter 2. Dynamic Performance Management: A Methodological Framework to Enhance Public Value-driven Performance Regimes -- Part II -- Chapter 3....