Part I -- Chapter 1. Framing the Institutional Complexity of Public Administration: Coexisting Performance Regimes in Contemporary Governance -- Chapter 2. Dynamic Performance Management: A Methodological Framework to Enhance Public Value-driven Performance Regimes -- Part II -- Chapter 3....

The role of performance management (PM) systems has become crucial for steering small-medium enterprises (SMEs) to successfully compete during the ongoing critical economic transition. To improve decision-maker strategic learning processes, traditional PM frameworks need to be combined with...

Purpose In recent years, the balanced scorecard (BSC) has received considerable interest among practitioners for managing their organization’s performance. Unfortunately existing BSC frameworks, particularly for humanitarian supply chains, lack causal relationships among performance...