"Human resources are the most important and costliest assets in businesses of any nature and size, no matter where they are based in the world. Talent management is a key managerial function in MNCs and other organizations with a global presence, but its importance in small businesses and...

"A comprehensive and accessible companion to a proven business model, this book shows how to franchise an existing business, supported by case studies, data, and research reports on the franchise industry. For small to medium sized businesses, franchising can lead to successful and profitable...

The case for innovation -- Design thinking -- Emotional design -- Innovation processes and tools -- The innovators and those who manage them -- Strategic innovation management -- Midtronics : an exemplar of SMME innovation -- A call to action.