García-Almeida, Desiderio Juan; Bernardo-Vilamitjana, … - In: The Service Industries Journal 31 (2010) 10, pp. 1645-1657
This work addresses the internal transfer of knowledge from a cultural perspective when hotel chains grow. The analysis begins with an approach to the intra-organisational transfer of knowledge in hotel chain expansion. Later, culture in organisations is addressed; this gives rise to the proposal...