The paper draws attention to an anthropological, rather than idealistic, concept of culture to overcome a traditional 'Goods-Dominant' logic, which is especially persistent in Italy and limits the use of cultural heritage, and to broaden the range of value and enhance the merit quality that can...

The paper draws attention to an anthropological, rather than idealistic, concept of culture to overcome a traditional ‘Goods-Dominant’ logic, which is especially persistent in Italy and limits the use of cultural heritage, and to broaden the range of value and enhance the merit quality that...

The paper draws attention to an anthropological, rather than idealistic, concept of culture to overcome a traditional ‘Goods-Dominant' logic, which is especially persistent in Italy and limits the use of cultural heritage, and to broaden the range of value and enhance the merit quality that...

The paper draws attention to an anthropological, rather than idealistic, concept of culture to overcome a traditional ‘Goods-Dominant’ logic, which is especially persistent in Italy and limits the use of cultural heritage, and to broaden the range of value and enhance the merit quality that...

Purpose: The paper analyzes the Italian approach to cultural heritage management, highlighting the limits of traditional “Goods-Dominant” Logic, excessively focused on technical-scientific conservation and the need for an inter-disciplinary systems approach. Methodology/Approach: The study...

Organizations are increasingly challenged by dynamism and turbulence that determine conditions of complexity in decision making. The aim of this paper is to highlight the need for a general frame of reference for management and marketing and to justify why adopting a systems approach is adequate...

Purpose: Technology is revolutionizing the management logic of service systems. The increasing use of artificial intelligence (AI), in particular, is challenging interaction between humans and machines changing the service systems’ value co-creation configurations and logic. To envision...

Organizations are increasingly challenged by dynamism and turbulence that determine conditions of complexity in decision making. The aim of this paper is to highlight the need for a general frame of reference for management and marketing and to justify why adopting a systems approach is adequate...