Reviews theoretical models of technology transfer, identifies measurement problems and analyses its positive and negative consequences in developing countries. Examines empirical studies on the impact of technology transfer on productivity, employment and income distribution.

Examines the social consequences of restructuring and investigates the role social dialgue can play in finding socially responsible ways to mitigate the effects of restructuring. Includes brief comparisons with the banking and financial services industry, postal services and public utilities.

ILO pub-WEP pub. Working paper on the employment effects of computerization in office-based service sector in the UK - examines trends in occupational change, and the impact of microelectronics information technology in insurance, accounting, local government and banking; based on case studies,...