As issues of social equity and inclusiveness have become increasingly salient to political discourses, they are also more strongly emphasized as dimensions of effective public service delivery. As a consequence, representative bureaucracy has become more significant to the study of public...

Organizational failure in the public sector is an increasingly topical issue. Media attention to high-profile cases of dysfunction has been matched by vigorous government determination to identify and remedy perceived weaknesses in the provision of public services. Research on organizational...

We examine the relationship between a range of new public management (NPM) practices and citizens' perceptions of service efficiency, responsiveness, equity and effectiveness in English local governments. We find that public-private relationships have a negative relationship with citizens'...

Andrews R. and Martin S. Regional variations in public service outcomes: the impact of policy divergence in England, Scotland and Wales, Regional Studies. Analysis of statutory performance indicators reveals statistically significant differences between public service outcomes in England,...

The present study evaluates whether areas with high levels of social capital are likely to have better fire service performance. Copyright (c) 2010 by the Southwestern Social Science Association.

This paper presents an important development of a novel non-parametric object classification technique, namely CaRBS (Classification and Ranking Belief Simplex), to enable regression-type analyses. Termed RCaRBS, it is, as with CaRBS, an evidence-based technique, with its mathematical operations...

Expert contributors in economics and political science offer a comprehensive breakdown of the issue of local jurisdiction fragmentation and provide recommendations for successful policy reform. Topics discussed include economies of scale, the costs and benefits of voluntary and forced...

English local authorities are expected to promote 'effective community engagement';. The ways in which they can do this are various, ranging from the provision of information to direct involvement in decision-making. This paper focuses on the impact of adopting different types of community...