Han, Heesup; Lee, Myong Jae; Kim, Wansoo - In: International Journal of Contemporary Hospitality Management 30 (2018) 10, pp. 3059-3082
Purpose: This paper aims to extend the knowledge of travelers’ shopping behaviors at airport duty-free stores by investigating the role of multiple quality factors, value dimensions, trust and satisfaction. Moreover, the influence of possible barriers to airport shopping is examined....