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Job quality in the customer co...
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Consumer behaviour
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Henseler, Jörg
125
Bloemer, Josée
37
Bloemer, Johanna M.
31
Ringle, Christian M.
15
Sarstedt, Marko
13
Schuberth, Florian
10
Driessen, Paul H.
8
Hillebrand, Bas
8
Baumgarth, Carsten
7
Kasper, Hans
7
Kasper, Hans D. P.
7
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7
Brijs, Kris
6
Jonen, Andreas
6
Lingnau, Volker
6
Kristal, Samuel
5
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5
Ruyter, Ko de
5
Ziggers, Gerrit Willem
5
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4
Haenlein, Michael
4
Hair, Joseph F.
4
Horváth, Csilla
4
Joosten, Herm
4
Manser, Kristina
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Okazaki, Shintaro
4
Pluymaekers, Mark
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Semeijn, Janjaap
4
Aa, Zanna van der
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Birgelen, Marcel van
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Dun, Zanna van
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Guerreiro, Manuela
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Hammedi, Wafa
3
Hensel-Börner, Susanne
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41
A new approach to country of origin effects : a comprehensive theoretical framework and an agenda for future research
Steffenhagen, Hartwig
;
Bloemer, Josée
;
Kasper, Hans
Persistent link: https://www.econbiz.de/10004612989
Saved in:
42
Linking perceived service quality and service loyalty: A multi-dimensional perspective
Bloemer, Josée
;
Ruyter, Ko de
;
Wetzels, Martin
- In:
European journal of marketing : EJM
33
(
1999
)
11-12
,
pp. 1082-1106
Persistent link: https://www.econbiz.de/10006096452
Saved in:
43
On the relationship between store image, store satisfaction and store loyalty
Bloemer, Josée
;
Ruyter, Ko de
- In:
European journal of marketing : EJM
32
(
1998
)
5-6
,
pp. 499-513
Persistent link: https://www.econbiz.de/10006098613
Saved in:
44
Coping with confusion: The case of the Dutch mobile phone market
Kasper, Hans
;
Bloemer, Josée
;
Driessen, Paul H.
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
2
,
pp. 140-161
Persistent link: https://www.econbiz.de/10008391986
Saved in:
45
Trust and affective commitment as energizing forces for export performance
Bloemer, Josée
;
Pluymaekers, Mark
;
Odekerken, Armand
- In:
International business review : the official journal of …
22
(
2013
)
2
,
pp. 363-380
Persistent link: https://www.econbiz.de/10010087089
Saved in:
46
Managing brands and customer engagement in online brand communities
Wirtz, Jochen
;
Ambtman, Anouk den
;
Bloemer, Josée
; …
- In:
Journal of service management
24
(
2013
)
3
,
pp. 223-244
Persistent link: https://www.econbiz.de/10010132551
Saved in:
47
Customer Loyalty in High and Low Service Settings: The Moderating Impact of Positive Emotions
Bloemer, Josée
;
Ruyter, Ko de
- In:
Journal of marketing management : MM
15
(
1999
)
4
,
pp. 315-330
Persistent link: https://www.econbiz.de/10006989106
Saved in:
48
Customer loyalty in extended service settings: The interaction between satisfaction, value attainment and positive mood
Ruyter, Ko de
;
Bloemer, Josée
- In:
International journal of service industry management : IJSIM
10
(
1999
)
3
,
pp. 320
Persistent link: https://www.econbiz.de/10007121301
Saved in:
49
Country-image discourse model: Unraveling meaning, structure, and function of country images
Brijs, Kris
;
Bloemer, Josée
;
Kasper, Hans
- In:
Journal of business research : JBR
64
(
2011
)
12
,
pp. 1259-1270
Persistent link: https://www.econbiz.de/10009328857
Saved in:
50
Impact of value congruence on affective commitment: examining the moderating effects
Zhang, Jing
;
Bloemer, Josée
- In:
Journal of service management
22
(
2011
)
2
,
pp. 160-183
Persistent link: https://www.econbiz.de/10008995334
Saved in:
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