Purpose Over 15 years have passed since the first paper was published applying data envelopment analysis (DEA) to measure airport productivity. Since then, a wave of studies has appeared refining and validating this technique as one of the most reliable in the airport context. The purpose of...

Looks at the Taguchi method, a traditional approach that seeks to obtain the best combination of factors with the lowest societal cost solution to achieve customer requirements, and also principal component analysis (PCA). States that the Taguchi method can only be used to optimize single...

Purpose – The aims of the article are to not only review existing competency models and offer a comprehensive performance-linked competency model towards sustaining competitive advantage, but also validate the proposed model in an Indian textile organisation. Design/methodology/approach –...

In a recent paper on measuring efficiency of hospitals by Al‐Shammari a set of 15 hospitals were compared across three years with respect to multiple inputs and outputs. Data envelopment analysis (DEA) was utilized in the evaluation process. The results of this study provide some very useful...

Most of previous research on manufacturing flexibility has been conceptual by nature and finalized to build analytical models and only a small percentage of the studies have focused on empirical observations of actual industrial practice. In this study, we applied a DEA‐based methodology to...

Details a data envelopment analysis (DEA) study of bank branches, where the bank branches are considered as the decision‐making units (DMUs). The Charnes, Cooper and Rhodes (CCR) ratio is used to evaluate the relative efficiency of each branch. The relative efficiency is computed utilizing...

This paper seeks to measure and evaluate the productive efficiency of health‐care organizations (hospitals) using a multicriteria Data Envelopment Analysis (DEA) methodology. DEA is a special linear programming model for deriving the comparative efficiency of multiple‐input multiple‐output...

The process industries are particularly vulnerable to plant, process, and product failures. They are also interested in reducing labor costs and improving the efficiency and manpower utilization of the maintenance labor and supervision. This article suggests the utilization of data envelopment...