Shin, Ilsoon - In: Small Business Economics 26 (2006) 3, pp. 241-256
to purchasing EA software. This paper analyzes the effects of EA (Enterprise Application) software – ERP, CRM, SCM …, Groupware, KM, EAI – on SMEs’ productivity. The distinct feature of this paper is that I use a formal econometric approach with … empirical results show that Groupware and SCM significantly raise the SMEs’ productivity, and the manufacturing sector has …