As empresas do sector Turístico e Hoteleiro Português – que, segundo a Organização Mundial do Turismo, ocupava em 2006 a décima nona posição no ranking mundial de destinos turísticos – exigem aos seus colaboradores um grau elevado de interacção com os clientes e, por isso, lamentam...

Alongside the substantial transformation of the concept of architectural heritage, the models, strategies and tools that promote their protection, have also been subject to significant changes over time. Simultaneously, and also in an inevitable way, the settings has been taking a progressive...

This paper aims at reasoning upon the development of contemporary cultural landscapes: do they exist or do only historic cultural landscapes exist? Is it possible to provide an interpretative reading of cultural landscapes through a comprehension of their structure? Does the planning process...

The information stated by Public Hospitals to the Central Administration of the Health System, concerning cases of clinical hospitalization, goes through a process of grouping Homogeneous Diagnoses. The “pathological-numeric” codification is a matter of extreme importance for the monitoring...

Ecological Inference (IE) is a set of statistical methods that estimate the cells of a contingency table when only the marginal totals are known. Based on King’s model (1997) and considering the legislative elections in Portugal between the years 2002 and 2005, we try to find the stability...

The knowledge of criminal profiles in what relates with the time of occurrence and the characteristics of suspects and victims is a valuable source of information to the police, both in a strategic and tactical perspective. In a more traditional point of view, this type of information allows for...

The main purpose of this paper is to understand how residents perceive tourism impacts. Based on the review of the literature in the area of tourism, in particular with regard to its development and to the residents’ perceptions and attitudes towards this phenomenon, we studied the case of the...