Purpose Software fault prediction is an important concept that can be applied at an early stage of the software life cycle. Effective prediction of faults may improve the reliability and testability of software systems. As service-oriented architecture (SOA)-based systems become more and more...

Through a logbook-based self-observation of an ICT-based service journey, the failure and the co-created recovery of the ICT-based service encounter is analysed. The analysis shows the limitations of both traditional affordances-based analyses of user interaction, as well as Dourish's (2001)...

In a group decision support system, the various decision-makers have their own information, constrains, decision strategies, preferences, and objectives which are generally not shared or communicated. This implies that the group decision process is distributed between the different entities...

Cloud computing has many advantages and is being used increasingly as an efficient and safe solution for web based services. This on-demnd self-service provides network access to a shared pooi of redundant computing resources. Software applications are being developed in the cloud and there are...

The web services have emerged as a web based matured and popular technology paradigm. Due to increasing popularity, the reliability assurance and prediction have acquired more attentions to the developers, researchers and service providers. In this paper, the authors propose to design, develop...