Purpose – The purpose of this paper is to put forth an expanded servicescape framework that shows that a perceived servicescape comprises physical, social, socially symbolic, and natural environmental dimensions. Design/methodology/approach – This conceptual paper offers an in‐depth...

Purpose – This paper's aim is to determine whether shopping facilities in a waiting area influence customer behaviour and whether these behaviours positively influence their satisfaction and related sales of the displayed products. Design/methodology/approach – The approach used was a field...

The world’s urban population is rapidly growing, now exceeding its rural population, and is expected to reach 70% of the world’s total by 2050. Research in environmental psychology increasingly supports the Biophilia Hypothesis which holds that our connection with Nature is innate. Thus, how...

The 21st century has seen a much-increased focus on the importance of ethical behaviour in business, driven by major scandals, calls for stricter regulation and increased demands for improved governance and reporting. In parallel, there are calls for the incorporation of moral and ethical...

Emerging research on positive psychological resources has identified Psychological Capital (PsyCap) as an important contributor towards a number of useful organizational outcomes. Literature on change management suggests that one of the most significant obstacles in managing change is employees'...

Based on the emerging literature on positivity in behavioral and organizational sciences, this study conceptualizes the phenomenon of Vitality at Work (VAW). VAW is an integrative, multi-dimensional framework which combines personal health with positive work attitudes and an energizing work...

Sales in the management consulting sector reached a new high in 2019, with the trend weakening slightly in 2020 under conditions of a corona pandemic. Simple concepts and new solutions that promise uniqueness are in demand - even if their effectiveness is often not scientifically proven. Against...

Positive psychology research is increasingly being transferred to organizational contexts, and organizations are increasingly striving for healthier and more motivated employees. In this study, a three-week self-instructed online intervention which combines positive activities and mindfulness...

Positive psychology is an approach within psychology that takes seriously as a subject matter those things that make life most worth living. It calls for as much focus on strengths, as on weaknesses and as much attention to fulfilling the lives of healthy people, as to healing the wounds of the...