Purpose – The purpose of this paper is to address the following questions: are sophisticated consumers more likely to be satisfied with their purchases? Are consumers who are more knowledgeable more apt to feel in control of their purchase decisions? Are they more likely to believe the...

Perceived control is an important variable for various demands involved in successful aging. However, perceived control is not set in stone, but rather changes throughout the life course. The aim of this study was to identify cross-sectional age differences and longitudinal mean-level changes as...

How human expectations and behaviors impact the economy has been of interest to economists since at least Adam Smith. However, recent advances in psychological and social psychological research have led to an improved level of knowledge about human adaptation processes, as well as about...

Whether termed participation, organizational or union citizenship, extra-role behaviors, or activism, union members’ voluntary efforts on behalf of the union have received renewed academic and practitioner interest in recent years. The reason for the renewed interest is the terms’ close...