Aims to provide the entities and institutions that train retailers with a series of recommendations to improve the quality of the courses they organise and give, especially concerning the aspects where those actually receiving training detect the greatest shortcomings. Hence, the perceptions of...

Purpose – To estimate the economic efficiency of supermarket chains in the Spanish retailing industry. Design/methodology/approach – The methodology applied is based on the non‐parametric technique of data envelopment analysis. The empirical application is carried out on a sample of 100...