F. Espino-Rodríguez, Tomas; Rodríguez-Díaz, Manuel - In: Business Process Management Journal 20 (2014) 1, pp. 2-24
work develops a methodology to identify operations that generate core competences and those that do not, with the aim of … competitive advantage. With regard to the activities, it was shown that there are some activities that form part of the core … competences, while others constitute non-core competences. This work demonstrates that the core activities generate higher value …