Purpose – This paper aims to examine the personal and organisational factors that affected public sector managers' participation in leadership training programmes and their ability to transfer learning to their workplace. Design/methodology/approach – In‐depth interviews were conducted...

Purpose – The purpose of this paper is to document Canadian financial services regulatory reform, illustrating how existing institutional fragmentation has undermined capacity to effectively learn from the global financial crisis. Design/methodology/approach – The paper draws on government...

Previous studies of business‐government relations have tended to take either a macro approach (using a single theoretical framework to explain all business‐government relations) or a micro approach (one that fails to explain why business‐government relations have not improved over time)....

Looks at the efforts required to reduce the likelihood of failure of systems and methods of working in public organisations. The incidence of low morale and high management turnover plus inadequate leadership practices contribute to placing organisations in danger through poor performance;...

Learning within organisations tends to be organisationally driven, subject oriented and focused on content acquisition. Formal courses reflecting traditional student/teacher roles tend to be the norm. Adult learning theory suggests adult learners are self‐directing, problem centred and bring a...

Public organizations send messages about their actions and values in just about everything they do and say. They can be good or bad, and choices have to be made about their composition, channels, and media. May help public managers think about how to manage these choices. There are several ways...

Creating a new government agency presents some interesting management challenges. The “Start‐up Problem” is how to balance demands for credibility outside with the need to create internal order. “Liability of Newness” whereby young organizations will perish unless they quickly supply a...

Agencies are small public organizations that can be managed strategically to achieve a legislated goal. Develops a framework that can help them do this by working with their five key relationships: the Minister and Government, the Minister′s department, central control agencies, the agency′s...