Baron, Opher; Berman, Oded; Krass, Dmitry - In: Manufacturing & Service Operations Management 10 (2008) 3, pp. 484-505
We analyze the problem of optimal location of a set of facilities in the presence of stochastic demand and congestion. Customers travel to the closest facility to obtain service; the problem is to determine the number, locations, and capacity of the facilities. Under rather general assumptions...