The inherent complexity characterizing production and/or service networks strongly favors decentralized and self-organizing mechanisms to regulate the flows of matter and information in circulation. This basic observation motivates us to study the flow dynamics in queueing networks roamed by...

We study the market partition between two distinct firms that deliver services to waiting time sensitive customers. In our model, the incoming customers select a firm on the basis of its posted price, the expected waiting time and its brand. More specifically, we quantify by a cost any departure...