The Internet is causing fundamental changes in the economics of service industries as new, network‐based global e‐business models emerge, where small‐ and medium‐sized enterprises (SMEs) have been identified as key users of Internet commerce. Initially the paper contextualises the...

Using the Internet for electronic business has become an area of action for the Australian government. This paper presents research results from two regional areas, which indicate that while most manufacturing SMEs use e‐mail, very few are involved in electronic commerce activities. Major...

This paper investigates the reasons underpinning the diverging adoption rates of different types of inter‐organisational systems (IOS) amongst small‐ to medium‐sized enterprises (SMEs). It explores the evolution of IOS from traditional proprietary and closed systems to Internet‐based...

This paper explores the endeavours of five small firms to develop Web‐based commerce capabilities within their existing operations. The focus is on the strategic acquisition and exploitation of knowledge which underpins new value creating activities related to Web‐based commerce. A normative...

The development of the new economy through the advent of the Internet and the World Wide Web has created many threats and opportunities for firms in general and small businesses in particular. There appears to be an inextricable linkage among the new economy, new enterprise, and the new...

This article sets out to critically evaluate the impact that higher education institution (HEI)‐based consultancy can have upon the adoption and use of e‐commerce by businesses units operating in the small business sector of the British economy. Anecdotal evidence suggests that “new”...

Drawing on existing research on e‐business and the smaller firm, this paper presents a review of the literature and the formulation of a conceptual framework of adopting an e‐business approach. Macro‐factors, industry sector, firm and managerial motivations and attitudes are examined, and...

This article starts with definitions of e‐business and a summary of what it means for businesses. This is followed by a quick description of a model of e‐business adoption. It then argues that modelling has reached a secure enough state for us to be able to predict benefits of adoption with...

A number of recent studies have suggested that, for small businesses to compete with their larger counterparts in the electronic commerce environment, many are collaborating in a network arrangement. This study examines whether factors such as business size, business age, business sector or...

This paper explores a range of issues surrounding the adoption of ICT and e‐business technologies and techniques by small and medium‐sized enterprises (SMEs). The paper reviews the nature and extent of the take‐up of these technologies by small firms, and the digital divides that have...