Purpose – The purpose of the paper is to explore the nature and causes of observed tensions among healthcare professionals in not‐for‐profit organizations such as hospices. Design/methodology/approach – In the paper the narratives collected from discipline leaders in each of five New...

Purpose – This paper aims to describe the introduction of pay‐for‐performance in New Zealand primary health care; compare this policy development with analogous English initiatives; discuss the risk of unintended, adverse consequences of the New Zealand programme; and consider key lessons...

Purpose – Recent New Zealand reports have identified the nursing workforce for its potential to make a significant contribution to increased productivity in health services. The purpose of this paper is to review critically the recent and current labour approaches to improve nursing...

Purpose – The paper's purpose is to describe the extent and type of voluntary disclosure of intellectual capital (IC) in New Zealand, and to test for a relationship between “hidden value” (difference between firm's market and book value), and its relationship to voluntary IC disclosure in...

Most research in managerial effectiveness, or competence, focuses upon personal attributes of the individual. This understates the impact of context, which can assist or hinder job performance. A national (New Zealand) survey assessed the impact of 16 environmental variables, four management...

Purpose – The purpose of this paper is to describe the influence of the creative industries on design education in New Zealand. Design/methodology/approach – A range of contemporary literature is presented to help define the term “creative industries”, and to locate this new “culture...

Purpose – The purpose of this paper is to study the consistency in the management of poor performance by a group of experienced managers working at the same level in a service organisation which had a formal performance management process. Design/methodology/approach – A case study is...

Survey evidence is used to identify the perceptions of management development held by operating managers and corporate human resource managers in New Zealand companies. The results show that global business changes have affected New Zealand managers in significant ways and that, in response,...

First, presents a new model for developing a learning organization which is well within the grasp of today’s organizations, since many of these already have the main components which provide the platform for this. Second, provides four measures of how an experiential workshop used to develop...

Having shaken off the formal mantles of their British forebears, Australians and New Zealanders are eagerly embracing the latest management development (MD) approaches, adopting and adapting North American and European methods. Recent government reports highlight the need for both basic and...