The competitive tendering regime introduced in The Netherlands in 2001 aims at stimulating innovation in service design. One can observe, in the meantime, a variety of arrangements as transport authorities vary considerably in the level of service design freedom they give to operators, both in...

Dutch public transport provision has been competitively tendered out increasingly since 2001. Except for the Amsterdam city bus services, all bus transport in the country is carried out under a competitively tendered contact. Several evaluations have been carried out on the effects of...