Purpose Leadership is about mobilizing self and others to attain a common purpose. The actions chosen to accomplish this are guided by a set of core values. Yet many companies lack the investment in establishing a common purpose and set of core values. Effective leaders use the principle of...

Purpose The Motivating By Appreciation (MBA) Inventory is an online assessment that identifies employees’ preferred ways of receiving appreciation from their colleagues, including their primary language of appreciation. This study aims to examine the internal consistency of the MBA Inventory...

Purpose Managerial roles require knowledge, skills and abilities that are difficult to assess during the hiring process. Consequently, hiring an unqualified candidate for a managerial position can result in a disastrous outcome for the organization. Therefore, the purpose of this paper is to...

Purpose This paper aims to present affective computing or Emotion AI in the context of work and how organizational leaders such as managers and human resource (HR) professionals can implement this technology to foster an emotionally healthy workplace. Design/methodology/approach The authors...

Purpose The paper aims to show how a Detroit-based company recovered from a fractured culture and staggering projected financial loss by igniting a cultural revolution fueled by listening and employee engagement. Design/methodology/approach After setting the scene in post-recession Detroit, the...

Purpose The digital transformation of talent acquisition is underway. In fact, for the global software company Epicor Software, it has been de facto standard for some time now and has been playing a vital role in helping fuel the company’s growth. Design/methodology/approach This is an opinion...

Purpose This study aims to describe the role of HR in people-related transformation. Design/methodology/approach Bringing together multiple databases, and the experience of a major consulting firm, this study finds that HR only occasionally is tasked to lead these important changes despite...

Purpose The purpose of this paper is to provide parallels and actions between leading inclusive teams and the fundamentals of improvisation. Design/methodology/approach The paper examines the skills that successful improvisers possess and translates those into a leadership application. Findings...

Purpose The purpose of this paper is to share how SoftServe launched a new internal communications platform Workplace by Facebook. Design/methodology/approach For a global company like SoftServe, operating in over 30 locations in Europe and the USA, it was crucially important to have an internal...

Purpose The purpose of this study was to explore the question: Does the Motivating By Appreciation (MBA) Inventory accurately identify the ways that individuals prefer to be shown appreciation by their colleagues at work? Design/methodology/approach Over 400 remote employees responded to an...