Clause 41 of the listing agreement as issued by Securities Exchange Board of India (SEBI) directs the India Inc to comply with the provisions laid down by the board in respect of financial reporting. The board has made special requirement in respect of Interim Financial Reporting (IFR) to...

In banking, quality of customer service plays a crucial role in the context of sustained business growth. The relationship between a bank and its customers must be a permanent and enduring one, which needs to be maintained with good quality of services. In the present paper, an attempt has been...

Financial inclusion is the broad based social involvement of all the people in the social, economic and financial system at the minimum cost. This is a suggestion and a practical study on “Tribal Banking” which deals with the banking service, with total involvement and whole total social...

Recent financial crisis has renewed attention on compensation schemes and their impact on risk-taking in depository institutions. Without ample theoretical and empirical backing, the recent policy proposals in the EU have suggested that long-term incentive plans that are closely linked to bank...

We analyze the impact of differentiated incentives on performance. While the literature has studied workers with relatively homogeneous tasks, we study teams with heterogeneous tasks and differentiated outputs that cannot be perfectly distinguished – a situation common in manufacturing or...

‘Quality Services' is the key to win global competition. It influences customer value and customer satisfaction which in turn leads to customer loyalty. Customer perceptions of service quality have greater potential to make correct decisions and to deliver true value services to customers....

The paper analyzes the performance of public sector banks in India during the post-liberalization period. There has been a significant improvement in the performance of public sector banks after reform measures. The paper has used various accounting ratios pertaining to profitability, financial...

The Asset Liability Management (ALM) process in a bank is multidimensional in nature. The best possible trade off solution for profitability will have to strike an appropriate balance among the key drivers viz., advances, investments, deposits and other income (non-interest income), while...

The Basel Committee's reform to strengthen the global capital framework, known as Basel III, takes into account a series of measures to address procyclicality and, consequently, make banks' capital requirements more stable during the different phases of the economic cycle. The range of possible...