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Introduction: the origins of organizational development

Grieves, Jim - In: Journal of Management Development 19 (2000) 5, pp. 345-447

The history of Organizational Development (OD) reveals a much older tradition of organizational science than the conventional wisdom would suggest. By the 1960s and 1970s OD became self‐confident and dynamic. This period was not only highly experimental but established the principles of OD for...

Persistent link: https://www.econbiz.de/10014882143

The organizational charlatan scale Developing an instrument to measure false performance

Parnell, John A.; Singer, Marc G. - In: Journal of Management Development 20 (2001) 5, pp. 441-455

This paper reports on the development of the organizational charlatan scale (OCS). The OCS measures one’s emphasis on behaviors associated with perceived performance levels at the expense of those associated with actual performance levels. Data from one company suggests that organizational...

Persistent link: https://www.econbiz.de/10014882185

Measuring teamwork culture: the use of a modified EFQM model

Castka, P.; Bamber, C.J.; Sharp, J.M. - In: Journal of Management Development 22 (2003) 2, pp. 149-170

This paper discusses teamwork, development of a team‐based organisation and performance measurement issues. This … discussion leads to the formulation of a methodology to measure the organisational journey towards a team‐based organisational … measurement of teamwork culture in organisations. Consequently, a five step‐approach aimed at successful acquisition of the …

Persistent link: https://www.econbiz.de/10014882254

Organic management of frameworks and systems, but not people

Lazarus, Harold; Davis, Richard - In: Journal of Management Development 25 (2006) 10, pp. 1004-1006

applied in practice. Design/methodology/approach – Provides an interview with Rich Davis, a visionary executive. Findings …

Persistent link: https://www.econbiz.de/10014882469

Twenty‐one traits of personality

Stanton, Neville; Matthews, Gerald - In: Journal of Management Development 14 (1995) 7, pp. 66-75

Reports on a study conducted to examine the factor structure of the occupational personality questionnaire (OPQ) on two independent samples of 1,000 participants (2,000 for the study in total) drawn from the general population of Great Britain. The results suggest that there may be too many...

Persistent link: https://www.econbiz.de/10014883188

Weighing it up ‐ a literature review for the balanced scorecard

Hepworth, Paul - In: Journal of Management Development 17 (1998) 8, pp. 559-563

The balanced scorecard (BSC) has received much literary acclaim in the USA where it was conceived, employed and developed. In Britain this has not yet been the case. This paper seeks to offer a brief explanation of the concept, provide an insight into why it has been so successful in the USA and...

Persistent link: https://www.econbiz.de/10014883321

Organizational efficacy, job satisfaction and well-being

Capone, Vincenza; Petrillo, Giovanna - In: Journal of Management Development 34 (2015) 4, pp. 374-394

efficacy assessment in the business context. Design/methodology/approach – The first study included Italian employees of a …

Persistent link: https://www.econbiz.de/10014883824

Measuring the productivity impacts of new ways of working

Laihonen, Harri; Jääskeläinen, Aki; Lönnqvist, Antti; … - In: Journal of Facilities Management 10 (2012) 2, pp. 102-113

self‐evident. This paper aims to examine the task of measuring the expected benefits. Design/methodology/approach – This … paper synthesizes the existing literature on measurement of knowledge work productivity and identifies some key … paper proposes a measurement approach for evaluating the impacts of a new ways of working initiative in a knowledge work …

Persistent link: https://www.econbiz.de/10014867429

Measuring the productivity of facilities management

Bröchner, Jan - In: Journal of Facilities Management 15 (2017) 3, pp. 285-301

facilities management (FM) with respect to the providers, on both the industry level and the firm level. Design/methodology … services providers could be applied to the measurement of the productivity of FM firms. Co-production and effects of client … satisfaction are important issues for measurement. Research limitations/implications The analysis is concentrated on the direct …

Persistent link: https://www.econbiz.de/10014867554

FM Servicebarometer: monitoring customer perception of service performance

Coenen, Christian; Waldburger, Doris; von Felten, Daniel - In: Journal of Facilities Management 11 (2013) 3, pp. 266-278

Purpose – In the past, FM performance was mostly monitored by technical and cost‐related KPIs, whereas the measurement … orientation in FM. Design/methodology/approach – This research gives an insight into the relevance of customer orientation in FM …

Persistent link: https://www.econbiz.de/10014867598