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The Effect of Factors Affecting Social Behavior and Prosocial Behavior (Case Study: City of Steel of Mobarakeh)

Valikhani, Mashallah; Behzadipur, Abbasali - In: International Journal of Academic Research in Business … 5 (2015) 1, pp. 127-136

-hypotheses (speculating the significant effect of empowerment, service training and service reward on organizational commitment and job …

Persistent link: https://www.econbiz.de/10011166952

Workplace model for physical therapists and occupational therapists

I.J. Wagner, Joan; Warren, Sharon; Cummings, Greta; L. … - In: Journal of Health Organization and Management 28 (2014) 3, pp. 290-314

) practitioners’ perceptions of resonant leadership, structural empowerment and psychological empowerment to their experiences of … environments such as SAW, empowerment, job satisfaction and organizational commitment. …

Persistent link: https://www.econbiz.de/10014872508

Unlocking the black box: exploring the link between high-performance work systems and performance

Messersmith, J.G. - In: Human Resource Management International Digest 20 (2012) 3

Persistent link: https://www.econbiz.de/10014753433

ESOPs and employee attitudes

Gamble, John E.; Culpepper, Robert; Blubaugh, Meg G. - In: Personnel Review 31 (2002) 1, pp. 9-26

This paper examines how management approaches to employee stock ownership plan (ESOP) implementation affects such employee work‐related attitudes as job satisfaction, ESOP satisfaction, and job involvement. Structural‐equation modeling assesses the responses of 321 airline pilots who were...

Persistent link: https://www.econbiz.de/10014973770

Linking leadership empowerment behaviour to employee attitudes and behavioural intentions

Dewettinck, Koen; van Ameijde, Maaike - In: Personnel Review 40 (2011) 3, pp. 284-305

Purpose – This study aims to investigate the relationship between leadership empowerment behaviour (LEB), employee … psychological empowerment and employee attitudes (affective commitment and job satisfaction) and behavioural intentions (intention … employees, using structural equation modeling. Findings – The paper found a direct relationship between leadership empowerment …

Persistent link: https://www.econbiz.de/10014974191

What factors influence customer‐oriented prosocial behavior of customer‐contact employees?

Lee, Yong‐Ki; Nam, Jung‐Heon; Park, Dae‐Hwan; Ah … - In: Journal of Services Marketing 20 (2006) 4, pp. 251-264

Purpose – The purpose of this study is to analyze the structural relationship between empowerment, service training … organizational commitment mediate the effect of empowerment, service training, and service reward on customer‐oriented prosocial …. Second, the greater the job satisfaction, the greater is the organizational commitment. Third, empowerment has a significant …

Persistent link: https://www.econbiz.de/10014905111

Implementing service recovery through customer relationship management: identifying the antecedents

Robinson, Leroy; Neeley, Sue E.; Williamson, Kathleen - In: Journal of Services Marketing 25 (2011) 2, pp. 90-100

empowerment, job satisfaction, self‐efficacy, employee ratings of the service firm's service recovery practices, and service … utilizing structural equation modeling. Findings – Results support the hypothesized relationships between the empowerment of … recovery strategies by increasing employee empowerment. Originality/value – The paper addresses a significant gap in the …

Persistent link: https://www.econbiz.de/10014905327

“We put teamwork back on the agenda again and again”

Rolfsen, Monica - In: Team Performance Management: An International Journal 19 (2013) 5/6, pp. 292-304

Purpose – The purpose of this paper is to contribute to the literature on teamwork by focusing on the influence support systems, like industrial relations, have on teamwork. Teamwork is conceptualized through three dimensions; technical, governmental and normative. Design/methodology/approach...

Persistent link: https://www.econbiz.de/10015031767

Does the soft aspects of TQM influence job satisfaction and commitment? An empirical analysis

Arunachalam, Thiruchelvi; Palanichamy, Yogesh - In: The TQM Journal 29 (2017) 2, pp. 385-402

Purpose Previous studies that have attempted to link TQM and employees’ satisfaction are either theoretical without empirical evidence or had limited outcome in scope as they link only few elements of TQM with employees’ job satisfaction and commitment. This study is warranted due to the...

Persistent link: https://www.econbiz.de/10015032227

The relationship between empowerment, job satisfaction and reported stress levels: some Australian evidence

Savery, Lawson K.; Luks, J. Alan - In: Leadership & Organization Development Journal 22 (2001) 3, pp. 97-104

The role of empowerment of subordinates has been an ongoing argument since the 1950s and 1960s following the work of … social scientists like Likert and Herzberg. It is argued that empowerment can improve the productivity of the organization …

Persistent link: https://www.econbiz.de/10014922711