The importance of teamwork on patient safety in healthcare has been well established. However, the theory and research of healthcare teams are seriously lacking in clinical application. While conventional team theory assumes that teams are stable and leadership is constant, a growing body of...

This paper investigates firm-focused customer attachment styles relationship, rather than general or interpersonal attachment styles. We proposed a theoretical framework and analyzed the customers' attachment styles and their moderating effect on happiness, commitment, loyalty, satisfaction and...

Consumer researchers have become increasingly interested in the study of coping. This research contributes to this novel paradigm by investigating structural theories of coping with service failure using a hierarchical structure. Design/methodology/approach – For this purpose after an...

The purpose of the research is to analyze the organizational antecedents of marketing capabilities and their impact on business performance using a sample of small and medium enterprises (SMEs). More specifically, the research analyzes the effect of the organizations’ internal marketing (IM)...

The present paper deals with the perceptions about market conditions and public policies related to enhance entrepreneurial activities at regional levels. This is the first academic research at regional level in Chile and one of the few in Latin America to study this issue. The main results seem...

Rankings of strategy journals are important for authors, readers, and promotion and tenure committees. We present several rankings, based either on the number of articles that cited the journal or the per-article impact. Our analyses cover various periods between 1991 and 2006, for most of which...

Spanish Abstract: La relación hombre-naturaleza generada durante el proceso productivo, ha provocado la degradación del ambiente. Las prácticas deficientes de gestión agrícola y de recursos hídricos, uso excesivo de fertilizantes y plaguicidas, vertido incontrolado de desechos...

The circular economy proposition is not a novel concept. However, it has recently stimulated sustainable consumption and production ideas on remanufacturing, refurbishing and recycling of materials. A thorough literature review suggests that the circular economy’s regenerative systems are...

Facebook, the buzz of the decade, is having a pervasive impact on human life. From social networking to gaming, marketing, information searching and communications, everything is possible in or through Facebook. This provokes the following research questions: what impacts does Facebook have,...

This study investigates auditor attributes that may influence an auditor's judgment in a financial audit. The purpose of this study is specified to show the impact of auditor's attributes on professional judgment on the financial auditing process. An empirical research methodology is carried out...