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Purpose: The role of the top management in Quality Management System (QMS) is undeniable and emphasized by many researchers. On the other hand, the employees' involvement is recognized as one of the main prerequisites for improvement of QMS. Although investigated to a certain extent, the...
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The literature associated with system modeling and decision-making falls short in automating policy formation for correlated multiple-policy multiple-objective (MPMO) processes. Enthused by the effectiveness of multivariable control theory, this paper proposes the implementation of a...
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