This paper investigates the position that management “competencies”, and particularly those associated with “high‐performance”, can be identified, objectified and “made public” in such a way that they can be used in management selection, development and performance management. It...

Purpose – The purpose of this paper is to provide the structure needed to create an in‐house training program for libraries as a means for improving staff competencies during periods of economic problems. Design/methodology/approach – The paper pulls information from the business...

Lewisham Council is at the forefront of current local government reform that requires significant cultural shifts in management and service delivery. To achieve the required changes, the council recognised that it should implement management competencies that embedded its vision and values in...