The present work aims to analyze the impacts of the new legislative and institutional Italian context for the local utilities, with regard to the governance and management systems for local authorities and local utilities organizations. In particular, there are three different aspects, which are...

In this work we consider the link between corporate governance and social responsibility (CSR) in local utilities companies. More specifically, we use the term 'tool of corporate governance' as a tool able to support the governance of a company to reach its strategic aims, reconcile efficiency...

The paper explores the cost-benefit of the separation of the function of managing networks and plants activities from the function of providing the final service to users for a public utility organised as a local natural monopoly. The article analyses in particular the problem of investment...

The paper explores the cost-benefit of the separation of the function of managing networks and plants activities from the function of providing the final service to users for a public utility organised as a local natural monopoly. The article analyses in particular the problem of investment...

This paper raises a neglecteed point in the literature on local public services, showing that even "formal privatizaion" (the transformation of the service provider into a joint-stock company) has a significant influence on the agents involved. The relationship between local government and the...

Purpose – The purpose of this paper is to characterize how those who perform (internal auditors), mandate (audit committee (AC) members), use (AC members and external auditors) and normalize (the Institute of Internal Auditors (IIA)) internal audit work, respectively make sense of the notion...

We develop conceptual and process simulation models to determine the probability of a recall and predict its size. We compare the costs of recalls with and without traceability for a ten year planning horizon by simulating the expected recalls caused by Escherichia coli O157:H7 contamination for...

Purpose – As the importance of health care is growing worldwide and it has undergone a significant change, this paper aims to report a case study in a hospital complex that implemented an excellence model framework. Design/methodology/approach – Reported in this paper is a case research...