Service innovation often requires multiple organizations to work together in complex, dynamic networks. Existing literature shows that mechanisms like trust, power and contracts govern activities in organizational networks. Scholars rarely study how such a mix of mechanisms evolves over time,...

Wireless technologies have created an unprecedented opportunity for rural customers in the developing world to solve their communication and information problems in an instantaneous, interactive and customised way. The framework of the study focuses on existing mobile village phone model in...

The main purpose of the paper is to investigate young peoples’ perspectives on mobile services in order to shed light on the acceptance of mobile services. The knowledge of and interest in mobile services of individuals using such services is analyzed. A second objective is to investigate the...

This paper explores the state of the art of m-banking in Germany. It initially presents a brief discussion of the main characteristics of German banking practices, which is followed by an overview of the mobile services offered by the top 100 banks in the country. In addition, a detailed...

Mobile commerce (m-commerce) is the latest innovation in the area of media-mediated commerce research. It is about the explosion of applications and services that will become accessible from internet-enabled mobile devices. One of the most popular applications for m-commerce is in financial...

The report, a series of international benchmarking studies conducted by the Productivity Commission, compares Australian telecommunications prices, price changes and regulatory arrangements with those in nine other OECD countries, updating a similar study, International Benchmarking of...

Mobile commerce (m-commerce) is the latest innovation in the area of media-mediated commerce research. It is about the explosion of applications and services that will become accessible from internet-enabled mobile devices. One of the most popular applications for m-commerce is in financial...

In the current competitive environment where organizations have a very narrow window of opportunity to get their competitive edge, investigating the role of gender in purchase decisions is very significant for organizations as they segment the market not only on price and customer needs, but...