In many markets consumers have imperfect information about the utility they derive from the products that are on offer and need to visit stores to find the product that is the most preferred. This paper develops a discrete-choice model of demand with optimal consumer search. Consumers first...

We conduct an empirical analysis of the technical efficiency of cars sold in Germany in 2010. The analysis is performed using traditional data envelopment analysis (DEA) as well as directional distance functions (DDF). The approach of DDF allows incorporating the reduction of carbon dioxide...

In This Paper, We Summarize the Various Effects on Road Safety of the New Automobile Insurance Regime Introduced in the Province of Quebec on March 1, 1978, As These Effects Are Estimated by the Drag Model of the Demand for Road Use, Accidents and Their Gravity. to This End, We Provide a Short...

Purpose – The purpose of this paper is to suggest a method of selecting efficient customer service programmes and of providing relevant customer information to dealers, based on the analysis of repeat-purchase behaviour data in the automobile industry. Design/methodology/approach – A...

Purpose – The purpose of this paper is to examine how one Canadian retailer developed customer confidence in the interwar years when the automobile was in its infancy. The emphasis is on products and product information in the mail‐order catalogue. Design/methodology/approach – The...