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Analytic hierarchy process approach for identifying relative importance of factors to improve passenger security checks at airports
Yoo, Kwang Eui; Choi, Youn Chul - In: Journal of Air Transport Management 12 (2006) 3, pp. 135-142
effectiveness of passenger screening: human resources, equipment and facilities, and procedures and responsibility structures. The … improvement of passenger screening. The result of the analytic hierarchy process analysis showed that the most important factor … that would need improvement to raise the performance of passenger screening would be human resources. This result is …
Persistent link: https://www.econbiz.de/10010688249
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Airport security screening and changing passenger satisfaction: An exploratory assessment
Gkritza, Konstantina; Niemeier, Debbie; Mannering, Fred - In: Journal of Air Transport Management 12 (2006) 5, pp. 213-219
Since September 11, 2001, airport screening procedures in the US have been continuously evolving. For example, the … passenger screening process is now trying to strike a balance between security and customer service (i.e. minimizing wait times … 2003, we estimate multinomial logit models to uncover factors that determine passenger satisfaction at security screening …
Persistent link: https://www.econbiz.de/10010688272
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Towards proactive airport security management: Supporting decision making through systematic threat scenario assessment
Cole, Mara - In: Journal of Air Transport Management 35 (2014) C, pp. 12-18
An airport is the gateway which facilitates access to air transport. As a reaction to very diverse attacks on the air transport system during the last decades a broad range of security measures has been introduced to mitigate possible threats. The challenge to provide a trouble free experience...
Persistent link: https://www.econbiz.de/10010738043
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Trusting technology: Security decision making at airports
Kirschenbaum, Alan; Mariani, Michele; Van Gulijk, Coen; … - In: Journal of Air Transport Management 25 (2012) C, pp. 57-60
Using data from a field survey of airport employees across European airports, we identify how trust in security technology affects the implementation of security rules and regulations. An analysis of respondents from eight airports in Europe demonstrated that compliance with security rules and...
Persistent link: https://www.econbiz.de/10011162761
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A hazard-based analysis of airport security transit times
Hainen, Alexander M.; Remias, Stephen M.; Bullock, Darcy M. - In: Journal of Air Transport Management 32 (2013) C, pp. 32-38
Airport security screening, and the amount of time it costs travelers, has been a persistent concern to travelers …
Persistent link: https://www.econbiz.de/10011162867
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Virtual queuing at airport security lanes
de Lange, Robert; Samoilovich, Ilya; van der Rhee, Bo - In: European Journal of Operational Research 225 (2013) 1, pp. 153-165
Airports continuously seek opportunities to reduce the security costs without negatively affecting passenger satisfaction. In this paper, we investigate the possibilities of implementing virtual queuing at airport security lanes, by offering some passengers a time window during which they can...
Persistent link: https://www.econbiz.de/10010595014
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Airport security: An ethnographic study
Kirschenbaum, Alan; Mariani, Michele; Van Gulijk, Coen; … - In: Journal of Air Transport Management 18 (2012) 1, pp. 68-73
This paper employs a behavioral science perspective of airport security to, examine security related decision behaviors using exploratory ethnographic observations. Sampling employees from a broad spectrum of departments and occupations in several major airports across Europe, over 700...
Persistent link: https://www.econbiz.de/10010682031
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SeMS and sensibility: Security management systems and the management of risk in the Canadian Air Transport Security Authority
Salter, Mark B. - In: Journal of Air Transport Management 13 (2007) 6, pp. 389-398
custom-designed program that meets public and corporate needs. The Authority is responsible for security screening of …
Persistent link: https://www.econbiz.de/10010682148
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Strengthening information technology security through the failure modes and effects analysis approach
Asllani, Arben; Lari, Alireza; Lari, Nasim - In: International Journal of Quality Innovation 4 (2018) 1, pp. 1-22
Proper protection of information systems is a major quality issue of organizational risk management. Risk management is a process whereby risk factors are identified and then virtually eliminated. Failure modes and effects analysis (FMEA) is a risk management methodology for identifying system's...
Persistent link: https://www.econbiz.de/10012621469
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Application of underground short-haul freight pipelines to large airports
Shahooei, Sirwan; Farooghi, Ferika; Zahedzahedani, … - In: Journal of air transport management 71 (2018), pp. 64-72
Persistent link: https://www.econbiz.de/10011901834