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The social experience of cultural events : conceptual foundations and analytical strategies
Holt, Fabian; Lapenta, Francesco - In: Handbook on the experience economy, (pp. 363-380). 2013
Persistent link: https://www.econbiz.de/10010222856
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Using technology oriented scenario analysis for innovation research
Lapenta, Francesco - In: Research methods in service innovation, (pp. 148-165). 2017
Persistent link: https://www.econbiz.de/10011635818
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Research methods in service innovation
Sørensen, Flemming (contributor);  … - 2017
Contents: 1. Service innovation research methods / Flemming Sørensen and Francesco Lapenta -- 2. Quantitative measurement instruments: a case of developing a method for measuring innovation in service firms / Jon Sundbo -- 3. The critical incident technique and everyday innovation / Lars...
Persistent link: https://www.econbiz.de/10012419921
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Service innovation research methods
Sørensen, Flemming; Lapenta, Francesco - In: Research methods in service innovation, (pp. 1-18). 2017
Persistent link: https://www.econbiz.de/10011635722
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Research methods in service innovation
Sørensen, Flemming (ed.); Lapenta, Francesco (ed.) - 2017
Persistent link: https://www.econbiz.de/10011620620