Liao, Bifeng; Li, Bangyi - In: International Journal of Information Systems and Supply … 9 (2016) 1, pp. 41-57
Consumers cannot fully evaluate the product quality before purchase. To reduce consumer risk, some manufacturers offer … consumer warranty. Up to now, there are many studies investigating this role, but they seldom consider from the perspective of … consumer utility. Consumers view remanufactured products as being of lower quality and are less willing to pay for them. It is …