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San Francisco's International Hotel : mobilizing the Filipino American community in the anti-eviction movement

Habal, Estella - 2007

The struggle to save the International Hotel and prevent the eviction of its elderly residents became a focal point in …

Persistent link: https://www.econbiz.de/10012673783

The impact of corporate social responsibility (CSR) performance and perceived brand quality on customer-based brand preference

Tingchi Liu, Matthew; Anthony Wong, Ipkin; Shi, Guicheng; … - In: Journal of Services Marketing 28 (2014) 3, pp. 181-194

Purpose – This paper aims to investigate how corporate social responsibility (CSR) performance (i.e. to the environment, society and stakeholders) and perceived brand quality influence brand preference. The mediating effect of perceived brand quality on the relationship between CSR performance...

Persistent link: https://www.econbiz.de/10014906376

Romania as a Tourist Destination and the Romanian Hotel Industry

Pop, Cornelia - 2007

By the end of the 1970s Romania tourism was blooming and the hotel industry appeared to be strong and healithy... That … traditional hospitality.In this respect, the book's aim is to analyse the evolution of the Romanian tourism and hotel industry … is the Romanian hotel industry? Has Romania managed to buid a country brand and differentiate with certain forms of …

Persistent link: https://www.econbiz.de/10012677002

Hotelmanagement

Seitz, Georg - 1997

Persistent link: https://www.econbiz.de/10014008825

Industry perspectives on diversity research

Kapoor, Camille; Madera, Juan M. - In: Worldwide Hospitality and Tourism Themes 3 (2011) 4, pp. 298-307

Purpose – The purpose of this paper is to present industry perspectives on diversity research for the hospitality industry. This piece transcribes a panel discussion at the 2010 Hospitality Industry Diversity Institute Conference. Design/methodology/approach – The panel discussion created...

Persistent link: https://www.econbiz.de/10015037630

Trends affecting social media: implications for practitioners and researchers

Bowen, John - In: Worldwide Hospitality and Tourism Themes 7 (2015) 3, pp. 221-228

Purpose – This paper aims to review relevant literature to identify trends affecting social media to help managers and researchers better understand social media; this paper also provides the implications of these trends for mangers and researchers. Social media is viewed as a credible source...

Persistent link: https://www.econbiz.de/10015037922

Sustainable development goals and the hotel sector: case examples and implications

Bacari, Chaarani; Séraphin, Hugues; Gowreesunkar, … - In: Worldwide Hospitality and Tourism Themes 13 (2021) 1, pp. 9-21

, namely, Ibis Getafe, NH Hotels, Occidental Hotels and Resorts, Mariposa Hotel and the Zanzibar Collection. The objective is …, where one of the co-authors served as a hotel general manager. Design/methodology/approach The paper draws on case studies … studies which are analysed in an exploratory and descriptive way. Findings The findings show that the hotel sector is …

Persistent link: https://www.econbiz.de/10015038166

Novel trends challenging tourism

Whalen, Elizabeth; Bowen, John - In: Worldwide Hospitality and Tourism Themes 15 (2023) 6, pp. 608-616

Purpose Four novel trends: water scarcity, income inequality, labor shortage and gentrification, are receiving ever greater attention because of the devastating effects they having on the well-being of humanity. The purpose of this paper is to briefly describe each trend, discuss its effect on...

Persistent link: https://www.econbiz.de/10015038257

The hospitality business in Nigeria: issues, challenges and opportunities

Adeola, Ogechi; Ezenwafor, Kennedy - In: Worldwide Hospitality and Tourism Themes 8 (2016) 2, pp. 182-194

Purpose This paper aims to advance cooperation and collaboration as solutions to problems in the Nigerian hospitality industry. The issues and challenges plaguing the hospitality industry in Nigeria are discussed in the context of the case company, a small independent restaurant in Lagos....

Persistent link: https://www.econbiz.de/10015038353

Customer satisfaction in Jamaican hotels through the use of information and communication technology

Chevers, Delroy; Spencer, Andrew - In: Worldwide Hospitality and Tourism Themes 9 (2017) 1, pp. 70-85

in Jamaican hotels. Design/methodology/approach An online survey approach was used with 213 hotel guests in Jamaica …. Findings The study found that there was a significant relationship between ICT adoption and hotel guest satisfaction. Research … believed that the findings of the study can be used to guide hotel managers regarding the ICT components with the greatest …

Persistent link: https://www.econbiz.de/10015038364