In today’s technological environment, rapid advances have considerably increased the number of service delivery options available to companies. Consequently, in addition to the traditional network of channel intermediaries, many firms have established Customer Interaction Centers (CICs) to...

Incomplete preferences over lotteries on a ¯nite set of alternatives satisfying, besides independence and continuity, a property called bad outcome aversion are considered. These preferences are characterized in terms of their speci¯c multi-expected utility representations (cf. Dubra et al.,...

In this survey we analyze, and compare, various sufficient epistemic conditions for backward induction that have been proposed in the literature. To this purpose we present a simple epistemic base model for games with perfect information, and translate the different models into the language of...

This study focuses on the performance implications of changes in the top management team using an eleven-year period longitudinal research design with a sample of 45 of the largest corporations in the Netherlands. The central argument of this paper builds on the idea that exits and entries of...

Paper presented at the AEA-Conference in Göteborg, Sweden, 9-11 May 1996 In this paper we discuss the influence of tax shifting on wages and employment. The paper is related to earlier research in this field, both for the Netherlands and for other European welfare states. Our approach differs...

The purpose of this paper is to propose a new measure of contagion. Our approach to testing contagion is based on the frequency analysis of causality developed recently by Breitung and Candelon (2004). This approach handles, in a unified framework, several of the statistical problems identified...

A central finding in happiness research is low correlations between income and happiness. This is paradoxical since most people seem to attach a high value to a rise in their income. The various versions of this paradox can be explained in terms of rising aspirations (Easterlin 2001) and...

This paper proposes new error correction based cointegration tests for panel data. The limiting distributions of the tests are derived and critical values are provided. Our simulation results suggest that the tests have good small-sample properties with small size distortions and high power...

We study a framework where two duopolists compete repeatedly in prices and where chosen prices potentially affect future market shares, but certainly do not affect current sales. This assumption of consumer inertia causes (noncooperative) coordination on high prices only to be possible as an...

We consider a class of stochastic games, where each state is identified with a player. At any moment during play, one of the players is called active. The active player can terminate the game, or he can announce any player, who then becomes the active player. There is a non-negative payoff for...