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precursor to new product development teamwork quality and team performance; to study the moderating impact of environmental … – Only two of the six facets of teamwork quality (coordination and balance of member contribution) are significantly … support, effort and cohesion) are associated with procedural justice. Teamwork quality is significantly related to team …
Persistent link: https://www.econbiz.de/10014842935
with the real‐time flow and quality information of perishable foods. Design/methodology/approach – This paper first …), sensor, and wireless communication technologies. With the enhanced visibility of product flow and quality information, a … frequent update of product quality information during distribution. Therefore, the distribution decision will be adjusted at …
Persistent link: https://www.econbiz.de/10014843044
Analyses how Xerox found success in turning around the market share loss it suffered, when faced with Japanese competition in the early 1980s; notably through focusing on customer satisfaction. Finds that a company must establish a customer‐first mentality at all levels of the company′s...
Persistent link: https://www.econbiz.de/10014843207
therefore a plan for salesforce quality can reap considerable benefits. Presents and discusses a framework designed to improve … salesforce quality in specific areas and as a whole. Its dimensions include persistence, reliability, integrity, desire and … empathy (PRIDE), teamwork, research, learning, change, leadership, and service. Concludes that once salesforce quality has …
Persistent link: https://www.econbiz.de/10014843224
quality improvement issues and product mix decisions. Then goes on to propose solutions based on the researched evidence that …
Persistent link: https://www.econbiz.de/10014843260
Explores the role of commitment in maintaining relationship bonds even when the level of satisfaction with specific transactions is low. A strong relationship can exist between these professional service providers and their clients even when participants do not feel positive about their...
Persistent link: https://www.econbiz.de/10014843274
Considers the need for major shifts in strategy resulting from various changes affecting the marketing environment. Examines a case study of NCR, the founding company of the business machine industry. Argues that marketing strategies alone cannot function effectively and must be developed...
Persistent link: https://www.econbiz.de/10014843464
, as for example in determining the unit of charging. In addition, services tend to be more variable in quality because … they are impacted by unique customer needs and environment. Thus, a framework for taking into account quality differences …
Persistent link: https://www.econbiz.de/10014844962
. Design/methodology/approach – The approach to honing a “quality instinct” involves developing visual literacy – learning to … look at art – and moving on to learning to discern differences in the quality of art objects. Findings – Consumers are …
Persistent link: https://www.econbiz.de/10014845039
Purpose – This paper seeks to investigate the relation among corruption, institutional quality and economic growth …
Persistent link: https://www.econbiz.de/10014863132