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Brand loyalty represents a significant factor which leads to the development of business competitiveness and also it is … one of the most frequently implemented marketing initiatives by the practitioners. The question of how loyalty develops … has been subject to an abundance of research, leading to an expansive body of literature on loyalty determinants. This …
Persistent link: https://www.econbiz.de/10010838986
brand loyalty, and all of them together lead to brand evangelism. Furthermore, the mediator roles of brand love and loyalty … identification, brand love, and brand loyalty positively affected brand evangelism. Besides, the serial mediating effect of brand … love and brand loyalty was studied between brand identification and evangelism. The data was analyzed using Partial Least …
Persistent link: https://www.econbiz.de/10014439350
prices, market shares, and profits. Our demand estimation results show large differences in brand loyalty, and switching …
Persistent link: https://www.econbiz.de/10012510220
choosing a bank, the extent to which branches and digital services are used, which affects customer satisfaction, loyalty, and …
Persistent link: https://www.econbiz.de/10014308270
The primary goal of the study is to diagnose satisfaction and loyalty drivers in Polish retail banking sector. The … survey on Poles' usage and attitude towards retail banks, conducted quarterly on a representative sample. The model used in …
Persistent link: https://www.econbiz.de/10005064789
Brands are not just a sign. Brands are not just elements that position products and companies. For many years, brands have been regarded as the link between products/companies and their customers. However, this view has dramatically changed inasmuch as brands are now considered partners of the...
Persistent link: https://www.econbiz.de/10005031606
. Customer value ensures the loyalty buiding. Orientation towards the customer, keeping in contact with customers, and a … and loyalty of customers, ensured by high quality products and services that offer value for money, are essential for long … loyalty of clients, the types of loyalty, the need for an organized database of customers as well as means to ensure customer …
Persistent link: https://www.econbiz.de/10010735163
constructs of customer loyalty and customer satisfaction. In highly competitive environment the relationship marketing is … sales, profitability and development potential. Also it is important to mention that in retailing the loyalty programmes are …
Persistent link: https://www.econbiz.de/10010737375
becoming more and more concerned about mantaining the customer’s loyalty through its term. In this respect, the organizations … it will be the customer loyalty. A loyal customer is a stable source of long term income for the organization because … this recommends it to other potential customers. However, consumer loyalty is not maintained by itself, it exists as long …
Persistent link: https://www.econbiz.de/10010675575
If a few years ago, the banks in Romania didn`t put the problem of implementing a management a system of Customer Relationship Management (CMR), today things have changed, the subject learned the agenda of most Romanian banks. Thus we can say that the market in Romania has kept pace with...
Persistent link: https://www.econbiz.de/10010675627