The methodical approach to the choice of areas for motor-transport enterprise innovation activity which provides hierarchical decomposition of the problem of choice with the further multicriterion ranging of alternatives on the basis of the hierarchies analysis method has been subsequently...

It is ascertained that the quality of service is determined by its value. The parameters of quality of motor transport service have been proven. The basic parameters which determine the consumption value of service have been marked out. The value for the consumers determined by the expert survey...

The concept «enterprise potential» has been perfected. As opposed to the existing concepts, it includes the fixed time potential change due to the self-development process and the influence of transformation results. The specified concept reflects both internal and external characteristics of...

The existing methods of estimation of competition intensity in the industry have been considered their advantages and disadvantages have been determined. On the basis of it the author’s method of estimation of competition intensity in the industry has been suggested which, unlike the existing...

The possibility of enterprises to receive a profit in the modern competitive environment determines, in the first place, by its ability to work with consumers. But it is not enough for motor transport enterprises to identify the consumers’ needs correctly for achieving success, it is necessary...

The methodological bases as to the estimation of the service parameters compliance with the consumers’ requirements have been suggested. They are based on the application of Harrington function and envisage the determination of desired characteristics for motor transport service and the...

It is important for any enterprise to differentiate between its consumers, customers and clients, because each of these categories has different goals: a client should not lose the interest to the enterprise activity, a customer should not lose the desire to buy and a consumer should not lose...

Definition of road facilities is offered. We have established branch features which influence the development of road facilities and expose its specific conditions in the followings directions: interrelation of road facilities with national economy, road work market, road products, production...