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proposed, unemployment, competence, productivity. It was shown that competence can be characterized as a constructive activity …
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Many job posts require one to display emotions specified by organisational standards. Such work is referred to as emotional labour (EL) and consists in producing particular emotional reactions in contacts with a customer as well as suppressing the actual emotional reactions that could be seen...
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Стресс на работе в большинстве случаев является деструктивным фактором, и управление в этой области является актуальной …
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стресс, монотония, синдром эмоционального выгорания. Предложены пути предотвращения и выхода из этих состояний. …
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