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An Examination of Consumers' Motives to Switch Energy Suppliers
Walsh, Gianfranco; Groth, Markus; Wiedmann, Klaus-Peter - In: Journal of marketing management : MM 21 (2005) 3, pp. 421-440
Persistent link: https://www.econbiz.de/10006959797
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Verpackungsabgaben und Verpackungslizenzen als Alternativen zur Pfandpflicht für ökologisch nachteilige Einweggetränkeverpackungen?
Groth, Markus - In: Zeitschrift für angewandte Umweltforschung 18 (2007) 2, pp. 157-171
Persistent link: https://www.econbiz.de/10007980339
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Towards an agri-environment index for biodiversity conservation payment schemes
Dittmer, Franziska; Groth, Markus - In: Zeitschrift für Umweltpolitik & Umweltrecht : ZfU ; … 35 (2012) 1, pp. 61-79
Persistent link: https://www.econbiz.de/10009846647
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Relationships between emotional labor, job performance, and turnover
Goodwin, Robyn E.; Groth, Markus; Frenkel, Stephen J. - In: Journal of vocational behavior 79 (2011) 2, pp. 538-549
Persistent link: https://www.econbiz.de/10009291095
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Kurz kommentiert
Schröer, Sebastian; Dudenhöffer, Ferdinand; Groth, Markus - In: Wirtschaftsdienst : Zeitschrift für Wirtschaftspolitik 91 (2011) 6, pp. 364-367
Persistent link: https://www.econbiz.de/10009165756
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Kurz kommentiert
Boysen-Hogrefe, Jens; Ahlheim, Michael; Groth, Markus; … - In: Wirtschaftsdienst : Zeitschrift für Wirtschaftspolitik 91 (2011) 11, pp. 732-735
Persistent link: https://www.econbiz.de/10009802863
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A motivational approach to emotional labor : examining the link between goal orientation and emotional labor strategies
Esmaeilikia, Mahsa; Groth, Markus - In: Journal of management & organization : JMO 28 (2022) 6, pp. 1280-1300
Persistent link: https://www.econbiz.de/10013428993
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It went downhill from there : the spillover effect from previous customer mistreatment on frontline employees' service delivery
Yue, Yumeng; Wang, Karyn L.; Groth, Markus - In: Journal of service research 25 (2022) 3, pp. 478-493
Persistent link: https://www.econbiz.de/10013395983
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Holding back or letting go? : the effect of emotion suppression on relationship viability in new venture teams
Ivanova, Stela; Treffers, Theresa; Langerak, Fred; … - In: Entrepreneurship theory and practice : ET&P 47 (2023) 4, pp. 1460-1495
Persistent link: https://www.econbiz.de/10014325080
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Special issue: research on service frontline employees : state of the science
Subramony, Mahesh (ed.); Van Jaarsveld, Danielle (ed.);  … - 2023
Persistent link: https://www.econbiz.de/10014456468