Veen, Kees van - Faculteit Economie en Bedrijfskunde, Rijksuniversiteit … - 2002
The last two decades, the knowledge field around management issues has shown a process of commercialisation. In this field, all kinds of new concepts are launched and demand attention. In fact, concepts such as BPR and TQM are often criticised for being fashionable. In this article, four...